Protection des données
Data Controller
The data controller is the operator of the Platform accessible at www.gamerarea.gg. This notice explains how your personal data is collected, used, and protected when you use gamerarea.gg, in accordance with applicable data protection regulations including the GDPR. Up-to-date contact details for the data controller are available on the Platform's contact page.
Categories of Personal Data
- aIdentity Data: Name, surname, and username used to identify you on the platform.
- bContact Data: Email address and phone number used to communicate with you.
- cFinancial Data: Payment details, balance, and transaction history.
- dTechnical Data: IP address, device information, browser data, and cookies.
- eGaming Data: Game account credentials shared for the purpose of boosting services.
Purposes of Processing
- aService Delivery: Creating orders, providing boosting services, and ensuring platform functionality.
- bPayment Processing: Securely processing payments, generating invoices, and managing account balances.
- cSecurity: Preventing unauthorized access, detecting fraud, and maintaining platform integrity.
- dLegal Compliance: Fulfilling obligations under applicable laws and providing information to authorities when required.
- eCommunication: Order status notifications, support requests, and service-related updates.
Legal Basis for Processing
- aConsent: Your explicit consent is obtained for marketing communications and non-essential cookie usage.
- bContract Performance: Processing necessary for the performance of the service agreement between you and gamerarea.gg.
- cLegal Obligation: Processing required by tax regulations, consumer protection laws, and other applicable legislation.
- dLegitimate Interest: Processing for platform security, service quality improvement, and fraud prevention.
Data Transfers
- aDomestic Transfers: Your data may be shared with payment processors (such as Stripe) and public authorities as required by law.
- bInternational Transfers: Your data may be transferred to service providers located outside your country, including Google (analytics), Cloudflare (security and CDN), and Discord (communication). These transfers are carried out with appropriate safeguards in place.
Retention Period
- aGeneral Data: Retained for the duration of the service relationship and for 3 years after termination to comply with legal obligations.
- bGame Account Credentials: Deleted from our systems within 72 hours after the completion of the boosting order.
- cFinancial Data: Retained for the legally mandated period under applicable tax regulations.
Your Rights
- aRight of Access: You have the right to know whether your personal data is being processed and to request a copy of it (GDPR Art. 15).
- bRight to Rectification: You may request correction of inaccurate or incomplete personal data (GDPR Art. 16).
- cRight to Erasure: You may request deletion of your personal data when it is no longer necessary for the purposes it was collected (GDPR Art. 17).
- dRight to Data Portability: You may request to receive your personal data in a structured, commonly used format (GDPR Art. 20).
- eRight to Object: You may object to the processing of your personal data based on legitimate interest (GDPR Art. 21).
- fRight to Restriction: You may request restriction of processing under certain circumstances (GDPR Art. 18).
- gRight to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority (GDPR Art. 77).
Contact
To exercise your data protection rights, you can send an email to support@gamerarea.gg or submit a request through the support system on the platform. Your requests will be processed free of charge within 30 days.